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KPIs That Actually Matter (and the Ones to Ignore)
Season 2
Episode 5
Published 3 months, 2 weeks ago
Description
Greg and Justin break down the handful of metrics that really move a service business: proposal-to-close time, win rate, conversion from site visit to “get a quote,” jobs-per-day, and collections cycle. They show how software (not spreadsheets) unlocks extras like proposal views and automated nudges—and why tracking over time reveals where to push next.