Episode Details

Most entrepreneurs are bleeding money chasing new customers—while their existing customers quietly walk out the back door. In this Total Disruption episode, Dr. Jake Clendenning sits down with Vance Morris, a former birth-control factory security guard turned Disney leader turned bankrupt executive turned home-service entrepreneur. Today, Vance runs three home service businesses on just 90 minutes per week—using Disney systems, ruthless simplicity, and an 80/20 retention model. The brutal math tells the story: • New customer = $136 • Retained customer = $22 Retention isn’t a “nice to have.” It’s a 6x profit multiplier. You just heard it. Now it's time to do something with it. If this episode hit home, here's how to take action: 🔥 Join The Conversation: Leave a review on Apple Podcasts or Spotify and tell us which insight you're implementing first. Your feedback doesn't just help us—it helps other entrepreneurs find the show when they need it most. 💡 Ready to Go Deeper? This is just the beginning. If you're serious about transforming from best-kept secret to industry authority, check out: → The Total Disruption Guild – Your network of entrepreneurs who actually do the work → The KLT Formula – The framework that turns influence into revenue → Business Battleground: Boardroom Edition – Transform your company on a national stage Visit Total-Disruption.com to explore how we can help you dominate your market. 📲 Connect With Us: Follow Dr. Jake Clendenning and Michael Libercci on LinkedIn and Instagram [@TotalDisruption1] for daily insights, behind-the-scenes moments, and the unfiltered truth about entrepreneurship. 🎙️ Never Miss an Episode: New episodes drop every week. Subscribe now on Apple Podcasts, Spotify, iHeartRadio, Amazon Music, or wherever you listen. Set it to auto-download so you're first in line when we drop the next one. 💬 Got a Question? Challenge? Breakthrough? DM us your wins, struggles, or topics you want us to tackle. We read every message, and the best ones might just become a future episode. Remember: Your competitors are either listening—or falling behind. Don't be the latter. This is Total Disruption. We'll see you next week. Hosted by Dr. Jake Clendenning & Michael Libercci Produced in partnership with the Los Angeles Tribune Podcast Network Hosted by Simplecast, an AdsWizz company For advertising opportunities and sponsorship inquiries, visit Total-Disruption.com Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.