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In this episode, we explore the monumental transition from generative chatbots to the era of agentic AI, where digital systems have evolved from passive assistants into autonomous teammates. As we look at the landscape of 2026, we examine how the industry has moved beyond simple content creation toward a model of agency defined by perception, reasoning, and independent execution. The discussion highlights the massive market shift toward agentic microservices and specialized frameworks like GraphBit and LangGraph, showcasing how enterprises are achieving significant ROI through autonomous digital workforces that can manage complex workflows with minimal human intervention.The conversation also addresses the critical challenges and strategic shifts required to manage this new level of autonomy. We dive into the emerging risks of the agentic era, including sophisticated security threats like Indirect Prompt Injection and the phenomenon of ZombieAgents. Through real-world case studies from industry leaders like Klarna and Salesforce, we analyze the balance between high-efficiency automation and the essential need for human empathy loops. Listeners will gain a comprehensive understanding of the five levels of agentic maturity and the practical steps leaders must take to implement robust governance and orchestration in an increasingly automated economy.