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Focusing on Employee Happiness Almost Destroyed Taylor Holiday's Business
What happens when your business hits a wall and the people who helped build it are no longer aligned with where it needs to go? In this rerun of a standout episode, I'm joined by Taylor Holiday, CEO of Common Thread Collective, for a candid conversation about one of the most pivotal seasons in his company's history.
Listen in as we revisit the difficult transition from an employee-focused to a customer-centric model, how Taylor reshaped CTC's values and mission, and the surprising results of that cultural reset. Taylor also reflects on how he evaluates performance today, how he stays prolific with content, and the leadership lessons he's carrying forward as a CEO and father.
You can find show notes and more information by clicking here: https://bit.ly/4j4c6W0
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Published on 1 week ago