Episode Details

Are you a good listener?

There are 6 levels of being a great listener according to Zenger Folkman.

The first level of being a listener is being able to create a safe environment where people feel like they can talk to you.

The second level is being able to avoid distractions like your phone or computer when you are talking to someone.

The third level is seeking to genuinely understand what the other person is saying.

The fourth level is paying attention to the non-verbal cues and body language of the person you are talking to.

The fifth level is being able to show empathy. That means understanding the emotional component of the conversation and putting yourself in the other person's shoes.

And the sixth level is the ability to make the conversation feel collaborative by asking questions to learn more about the topic.

If you really want to be a great listener, you need to practice these levels of listening.

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