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AI Fights Return Fraud, Saving Retailers Billions
Retailers in the US are battling return fraud, costing them $76.5 billion annually. UPS-owned Happy Returns is testing an AI tool, Return Vision, to detect fake returns. The tool flags suspicious packages and sends them for human verification. Everlane, Revolve, and Under Armour are among the retailers piloting this technology, aiming to save hundreds of thousands of dollars each year.
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Published on 2 weeks ago