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911 Call Centers Are Struggling. We Visited One to Find Out Why.
Season 1
Episode 103
Published 3 weeks, 6 days ago
Description
9-1-1 call centers in the U.S. are struggling with under staffing, burnout and low retention rates for trainees.
We visited one such center to find out why America’s critical call centers are facing so many challenges.
Read the original report here.
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