Episode Details

Today we’re diving into the biggest conversations shaking up the beauty industry right now — no fluff, no tip-toeing. I brought back two of my favorite guests, Jenna Caldwell and Jordan Peña, to unpack everything from viral salon scandals to burnout, broken hair, AI, pricing, and the accountability era we suddenly found ourselves in.

We’re covering real stories, real consequences, and real solutions from three working stylists who aren’t afraid to tell the truth.

MEET THE GUESTS:

✨ Jenna Caldwell – Master colorist, educator & creator of The Colorist Blueprint - Based in Austin, TX

IG/TikTok: @jennamcaldwell

Website: www.thecoloristblueprint.com

✨ Jordan Peña – Rising stylist known for fresh blonding & clean execution - Based in San Antonio, TX

IG/TikTok/YouTube: @donebyjordan

✅ Subscribe for more conversations with the voices reshaping the beauty industry.

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If you’re a stylist, educator, salon owner, or beauty lover… this one is PACKED.

Grab a snack and settle in — we go deep!

TIME STAMPS:

0:00 Intro

1:45 Meet Jordan & Jenna

3:00 Hair by Chrissy: The Accountability Era

10:20 Social Media, Virality & Client Stories

16:40 Luxury Pricing vs Luxury Service

22:55 Over-Processed Hair Culture

30:40 Education Gaps & Technique Problems

38:00 Gender Dynamics in the Salon Industry

48:20 Pricing Pushback & Service Menu Fatigue

58:30 The Trust Recession in Beauty

1:20:40 AI in Hair: What’s Coming

1:34:50 Game Time: Price Is Right

1:37:30 Love It or Hate It

1:39:10 Final Thoughts + Guest Info

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