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Don’t Get Eaten by the Robots: A New Era for Service Businesses
Season 2
Episode 2
Published 4 months, 2 weeks ago
Description
Service companies are facing their biggest transformation since the internet boom. Greg and Justin talk about the cultural and technological shifts driving it, from AI tools and automation to changing customer comfort with digital experiences. The takeaway: every business leader should be exploring how to use technology to boost margins, delight customers, and stay ahead of disruption.