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Role Play, Results, and Rising to the Top with Tera Starr
Season 3
Episode 22
Published 9 months, 3 weeks ago
Description
Our guest is Tera Starr, one of Mattress Firm’s all-time superstars who:
- Started on the sales floor and climbed all the way to Regional VP of Sales and VP of Learning & Development 🚀
- Shares how role play, clear goals, and “make a friend, make a sale” became the backbone of her success
- Talks about being the first female RVP, leading huge regions, and now shaping the next generation as a professor at Dakota Wesleyan University 🎓
- Drops gold on leadership, hiring, DISC, staying close to the front door, and why AI will never replace a great RSA
If you’re in sales, leadership, or just love a great Mattress Firm success story, this episode is packed with practical nuggets you can use today: from greeting every guest to setting daily goals and coaching your team the right way. 💥