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253: Where's the Problem?
Season 4
Published 4 years, 5 months ago
Description
(Part 23 of 30) Blue-Collar Kaizen: Leading Lean and Lean Teams...Ch. 23 Where's the Problem? Go see, demonstrate respect, and ask questions. “Lean managers pose questions to their problem owners about the nature of the problem and the best available counter-measures. Doing this automatically transfers responsibility for the problem...closer to the problem.” ~ Jim Womack