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How Iowa's Tech Overhaul is Transforming State Services
Published 7 months ago
Description
Iowa completed a five-year technology upgrade, integrating 22 state departments into a single system for tax, alcohol, and lottery operations. The new GovConnectIowa platform enables users to file taxes, obtain business licenses, and communicate with the Department of Revenue online. Over 400,000 users have registered, and the system has processed more than 8.7 million web forms and 40,000 messages. The project involved multiple state agencies and received national awards for innovation and accessibility.
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