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What Western Hospitality Gets Wrong About Service (That Japan Gets Right) - Jannes Sörensen
Published 8 months, 1 week ago
Description
In this episode, we're learning from Jannes Sörensen, founder of Kepler Hotel Group and the Kepler International Hospitality Academy, in a conversation hosted by our innovation correspondent Matthias Huettebraeuker.
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands