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The Executive Sessions: Ashim Khurana, Chief Operating Officer At Cogneesol
Description
What happens when experience, resilience, and strategic discipline converge inside a rapidly evolving insurance ecosystem?
Jason Cass sits down with Ashim Khurana, COO of Cogneesol, for an Executive Sessions conversation that explores how a 25-year industry leader balances instinct, data, technology, and people. Drawing from work across global operations, insurance services, and Cogneesol’s transition into IT-enabled solutions, Ashim breaks down the mindset required to lead teams, solve problems, and build systems that stand up to change.
Key Topics:
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Early influences and lessons from past mentors
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Transition from instinct-driven work to data-informed decision-making
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Evolution from BPM services into technology-led solutions
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Strategic thinking versus operational execution
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AI use cases and why processes must be fixed first
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Supporting agents, carriers, MGAs, and legal service clients
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Leadership strengths, weaknesses, and personal growth
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The role of global operations and continuous adaptation
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Travel, culture, and perspective gained across markets
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