Episode Details

This week, I’m chatting with Zoey, a TikToker who spent $4,000 at Habit Salon for hair extensions, color and services.

She walks me through everything:

• the $2K deposit

• how the appointment was booked

• what the day in the salon really looked like

• assistants, timing, environment, influencers

• the highlight, the extensions, the final result

• and why she says, “I love my hair… but I’d never go back.”

As a hairdresser’s hairdresser who’s been behind the chair for almost three decades, I’m not here to bash anyone. I’m here to talk about value, expectations, transparency, and professionalism in an era where a single appointment can cost as much as a vacation.

We also get into the “Hair in 4K” merch, the online mocking, and how that landed from Zoey’s perspective as a paying client.

This conversation is messy, honest, and important - especially if you’re a stylist, a future stylist, or someone who’s ever wondered,
“Is that price really worth it?”

5:02 - Why Zoey chose Habit Salon6:20 - Did she know the price ahead of time or was it sticker shock?7:54 - Is the deposit refundable?9:33 - Did Zoey think Chrissy was doing her hair?11:03 - The Reciept and what it entailed11:59 - What stylists want to know16:13 - What a $895 full highlight service includes17:27 - Did end result match the inspo pic?18:50 - The role influencers and content creation played22:52 - How Zoey feels bout the value of the experience. Was it worth it?24:22 - How did she afforded the $4K appointment27:13 - Was there pressure to spend $4K?29:09 - My perspective/two sides to every story32:37 - Assistants Rock!33:19 - Hairdressers get no respect34:10 - As a brand, why you should always take the high road35:52 - How Zoey feels about Chrissy’s reaction37:40 - Why Zoey will never return38:38 - Luxury Client Experiences/Zoey’s message to hairdressers

Subscribe to stay in the know. Message me to possibly be a guest on the show.

Hosted on Acast. See acast.com/privacy for more information.