Episode Details

Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.

https://www.itbusinesspodcast.com/thread/

Rob Rae breaks down the next era for IT businesses—Managed Intelligence Providers. Learn about real-world AI adoption, Pax8’s industry playbooks, and how events shape the MSP future.​ Rob uncovers the secrets behind Pax8’s AI Store, best practices for community-building, and strategies for MSPs to embrace AI-driven business opportunities—plus exclusive insights from top industry events.​

Takeaways: 

• Understand the transition from MSPs to Managed Intelligence Providers (MIP)
• Explore Pax8's process for adopting and integrating AI solutions
• Learn from Pax8’s community strategies and partner best practices
• Get details on the agentic inflection point report and managed intelligence playbook
• Hear the latest on Pax8’s AI marketplace/AI Store rollout
• Discover practical advice for hosting and growing industry events
• Benefit from engaging analogies and tips for translating tech to clients
• Pick up event planning lessons and insights from top IT conferences
• Listen to memorable moments, from celebrity guests to behind-the-scenes stories
• See how global MSP knowledge sharing drives innovation

Links for People, Places and Things: 

• Pax8: https://www.pax8.com
• IT Nation: https://itnation.connectwise.com/
• Kaseya (reference): https://www.kaseya.com
• XChange Event: https://www.thechannelco.com/xchange
• Black Point Cyber: https://blackpointcyber.com
• Salt Lake City Convention Center: https://www.visitsaltlake.com/meetings/convention-center/
• Austin McChord: https://www.linkedin.com/in/mcchord/
• Neil deGrasse Tyson (reference): https://www.haydenplanetarium.org/tyson/

SPONSORS:

• Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
• Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
• Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
• Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
• Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
• Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
• Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

SHOW MUSIC: 

• Item Title: Upbeat & Fun Sports Rock Logo
• Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
• Author Username: AlexanderRufire
• Item License Code: 7X9F52DNML

=== Connect with Uncle Marv

🌐 Website: https://www.itbusinesspodcast.com/
🎙 Host: Marvin Bee
🛒 Uncle Marv’s