AI is changing everything: Are you ready?
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Welcome back to the Ultimate Guide to Partnering® Podcast.
What a thrilling week hosting partner leaders at Ultimate Partner LIVE in Reston, VA at the Carahsoft Training Center. Even if you couldn’t be with us in person at the groundbreaking event, you can listen to the most profound sessions.
In this exclusive interview, Erwin Visser, a key leader at Microsoft, discusses the company’s major organizational restructuring into Enterprise and SMEC (Small, Medium, and Corporate) divisions, and their massive, channel-led $600 billion bet on partner-led growth, with a core focus on AI and security.
Visser outlines the “Frontier Firm” mindset—a commitment to being AI-first across customer experience, employee productivity (with Copilot saving users an estimated 34% of their time on boring tasks), business processes, and product innovation.
He details Microsoft’s enormous investment in partner enablement, a new dedicated partner sales organization, and the urgent challenges of data compliance and software sprawl in the new age of AI agents. He concludes by sharing the three non-negotiable traits of a great partner, providing crucial guidance for anyone looking to navigate the tectonic shifts of the current business world.
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The three non-negotiable traits of a great partner are integrity in business, leveraging Microsoft’s investments, and possessing proven technical/sales ability to deliver solutions for customers..
Microsoft has restructured into two core divisions: Enterprise and SMEC (Small, Medium, and Corporate), with SMEC representing an estimated $600 billion market opportunity.
The company has made its largest ever investment in partner training, financial incentives, and programs for the SMEC segment, viewing it as a major channel-led bet.
A “Frontier Firm” must adopt an AI-first mindset, focusing on transforming customer experience, employee experience, business processes, and innovation.
Early adoption of Copilot for employee experience is the fastest win, with one belief suggesting it saves employees 34% of their time on boring tasks.
Microsoft has created a new Partner Sales Organization and an “outbound share” metric to ensure its sellers actively share opportunities and co-sell with partners in the SMEC space.
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Ultimate Partner is the independent community for technology leaders navigating the tectonic shifts in cloud, AI, marketplaces, and co-selling. Through live events, UPX membership, advisory, and the Ultimate Guide to Partnering® podcast, we help organizations align with hyperscalers, accelerate growth, and achieve their greatest results through successful partnering.
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