How AI Can Change the Holiday Shopping Season

Ann Marie Jonkman explains consumer expectations for the holiday shopping season. She says speedy, timely delivery is critically important, and consumers are shifting to shopping earlier to make sure everything arrives on time. Other concerns include sustainability and avoiding shipping fees. She says AI can help increase customer satisfaction by being able to predict demand and keep supply steady.

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Published on 14 hours ago

Podcast Episode Details

How AI Can Change the Holiday Shopping Season