Episode Details
Back to Episodes#227: Making Great Guest-Facing Technology Seamless | with WorldVue
Description
In this episode, we’re coming to you live from the bustling show floor of The Hospitality Show in Denver, Colorado, inside the WorldVue booth.
Steve Carran sits down with four of WorldVue’s top leaders to uncover how the company has evolved into one of the most trusted hotel technology partners in the world — and where guest experience technology is headed next. Tune in for real talk on global rollout, partnership criteria, AI & IoT personalization, and making hotel tech “invisible” for better stays.
What you’ll hear in this episode
- The WorldVue origin story and growth mindset
- How WorldVue evaluates partners and technology
- Balancing global consistency with local execution and guest expectations
- Deep dive on Compass — extending the guest experience beyond the room using AI & IoT
- Practical examples of guest personalization and why “people first” still wins
Watch the FULL EPISODE on YouTube: https://youtu.be/gLK3KQZSGBE
Links:
WorldVue: https://www.worldvue.com/
Robert Grosz: https://www.linkedin.com/in/robert-g-9806552/
Chris Guthery: https://www.linkedin.com/in/chrisguthery/
Scott Jamison: https://www.linkedin.com/in/scott-jamison-yyz28/
Mark Schaps: https://www.linkedin.com/in/mschaps/
For full show notes head to: https://themodernhotelier.com/episode/227
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Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.