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How Do I Transition Into a Salesforce Admin Career?

How Do I Transition Into a Salesforce Admin Career?



Today on the Salesforce Admins Podcast, we talk to David Simpson, Salesforce Administrator at the 1916 Company.

Join us as we chat about how he landed his first Salesforce Admin role and what advice he has for folks who are new to the ecosystem.

You should subscribe for the full episode, but here are a few takeaways from our conversation with David Simpson.

A career pivot from finance to Salesforce

If you didn't catch David's presentation about resolving Flow errors at Dreamforce, be sure to check out our earlier episode with him. Another thing that came up was his career pivot, and it was so interesting that I had to bring him back to talk about it.

David started out as an accountant before eventually becoming a financial systems analyst. He had to run a lot of reports and quickly discovered that the thing he was actually interested in was the Salesforce platform.

Soon enough, David became the part-time admin for his organization, but he quickly realized that if he wanted to just focus on Salesforce, he would need to find a new job.

What to look for in a job description

While David bulked up his credentials, he started looking for full-time Salesforce Admin roles to apply to. One piece of advice he has is to take a closer look at the job description and be clear about what you want.

"It's not uncommon now for admins to have developer skills or maybe dip their toe into the architect side of things," he says, "but I focused mainly on positions that were only looking for admin-related work."

David also was really specific about finding an organization that was already committed to Salesforce. He looked for green flags like job postings with specifics on certifications or Superbadges. Finally, it was important to him to join a Salesforce team as opposed to try to cut his teeth as a solo admin.

Find opportunities to grow as an admin

David's advice for people new to the ecosystem is to get curious. Back when he was a part-time admin, he was laser-focused on opportunities because that was what his organization was asking him to do.

"I should have given myself the benefit of the doubt," he says, "and taken a little bit more risk in learning new things." Reflecting now, he sees where he could have taken the initiative to try automations or enhance integrations and become a better admin in the process.

There are a lot more great tips from David about his pivot into a Salesforce Admin career, so be sure to listen to the full episode. And don't forget to subscribe to the Salesforce Admins Podcast to catch us every Thursday.

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