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Inside the Culture Shift Powering Paradise Chevrolet: From People to Profit — and What’s Next | Katelyn Gilmore, General Manager of Paradise Chevrolet Cadillac
Description
Today I’m joined by Katelyn Gilmore, General Manager of Paradise Chevrolet Cadillac.
We dive into why she’s doubling down on the world’s first fleet-only service center, her playbook for attracting and keeping Gen Z talent, and the surprising reason she’s handing out Rolexes to her top performers — plus much more.
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Topics:
00:26 What is the Cadillac Champions group?
01:19 Why are 20 Groups valuable?
02:33 How to maintain high fleet sales?
07:55 Best community/employee initiative?
25:39 Managing generational shifts in workplace?
26:46 Current revenue and financial trends?
27:58 Managing a large service department?
31:58 Strategy for Cadillac/EV market?
35:04 Top leadership goal as GM?
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