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Delivery riders given right to refuse
Published 4 months, 2 weeks ago
Description
We've all wished for a 'block' button on a difficult client. Well, for delivery riders in China, that fantasy is now real. A major platform is giving them the power to refuse service to unreasonable customers. This is a radical shift in service industry power dynamics, and it's a complete game changer. On the show: Steve, Yushan & Yushun