Episode Details

In this episode of The Social Housing Round Table, host Matt Baird is joined by David Stevens from Birmingham City Council and Alastair Thorpe from True Compliance to unpack the role of compliance in social housing - not as a tick-box exercise, but as a critical, service-shaping function.

Together, they explore how real transformation happens when we prioritise feedback from the people using the systems — and stop assuming we already know best.

From system design and procurement to internal silos and the dangers of assumptions, this conversation is a must-watch for anyone invested in getting compliance right, not just done.

Big thank you to Case Management Solutions Group Ltd and Alertacall Ltd for sponsoring The Social Housing Round Table, without them, none of this would be possible.