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Sharpening Retail Strategies | AI, Customer Experience, Retail Media, and Employee Impact

Sharpening Retail Strategies | AI, Customer Experience, Retail Media, and Employee Impact

Season 2 Episode 1 Published 5 months ago
Description
Season 2 Trailer - Data Blades Returns: AI, CX, and Retail Media for Executive Leaders
 
Welcome to Season 2 of The Retail Razor: Data Blades—the podcast that slices through complex retail research to deliver sharp, actionable insights and retail strategies for executive leaders in the AI era. 
 
In Season 1, we cut through the clutter with data-backed insights to identify strategies for:
  • Inflation’s uneven impact across age groups—where seniors felt the pinch more than younger shoppers.
  • Shifting shopping habits—like 74% of consumers using lists to control spending.
  • The power of values in loyalty—with 77% of consumers saying brand values matter more than discounts.
  • Self-checkout and employee experience—where well-informed store teams drove a 27% increase in average spend.
 
Now in Season 2, we’re going deeper. Hosts Ricardo Belmar, RETHINK Retail Top Retail Expert & NRF 2025 Retail Voice, and Casey Golden, RETHINK Retail Top Retail Expert, preview what’s ahead:
  • Exclusive insights from TruRating and top retail analysts to hone your data-driven retail strategies.
  • A focus on three pillars: Customer Experience, Retail Media, and Employee Experience.
  • How AI is reshaping retail strategy—from predictive personalization to AI-powered workforce tools.
  • Revisiting themes of trust, transparency, and loyalty with fresh data and new perspectives.
 
If you're a VP, CMO, COO, or CEO in retail looking to make smarter, data-driven decisions for AI-first retail strategies, this is your podcast. Subscribe now and stay ahead of the curve with insights that drive conversion, loyalty, and operational excellence.

Don't forget to like and subscribe to The Retail Razor: Data Blades for more episodes on customer experience, retail marketing, AI in retail, and data‑driven transformation!

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Meet your hosts, helping you cut through the clutter in retail data insights:

Ricardo Belmar is an NRF Top Retail Voice for 2025 and a RETHINK Retail Top Retail Expert from 2021 – 2026. Thinkers 360 has named him a Top 10 Thought Leader in Retail, a Top 25 Thought Leader in AGI and Careers, a Top 50 Thought Leader in Agentic AIand Management, and a Top 100 Thought Leader in Digital Transformation and Transformation. Thinkers 360 also named him a Top Digital Voice for 2024 and 2025. He is an advisory council member at George Mason University’s Center for Retail Transformationand the Retail Cloud Alliance. He was most recently the partner marketing leader for retail & consumer goods in the Americas at Microsoft.


Casey Golden<

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