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Sharpening Retail Strategies | AI, Customer Experience, Retail Media, and Employee Impact
Season 2 Episode 1
Season 2 Trailer - Data Blades Returns: AI, CX, and Retail Media for Executive Leaders
Welcome to Season 2 of The Retail Razor: Data Blades—the podcast that slices through complex retail research to deliver sharp, actionable insights for executive leaders in the AI era.
In Season 1, we cut through the clutter with data-backed insights on:
- Inflation’s uneven impact across age groups—where seniors felt the pinch more than younger shoppers.
- Shifting shopping habits—like 74% of consumers using lists to control spending.
- The power of values in loyalty—with 77% of consumers saying brand values matter more than discounts.
- Self-checkout and employee experience—where well-informed store teams drove a 27% increase in average spend.
Now in Season 2, we’re going deeper. Hosts Ricardo Belmar, RETHINK Retail Top Retail Expert & NRF 2025 Retail Voice, and Casey Golden, RETHINK Retail Top Retail Expert, preview what’s ahead:
- Exclusive insights from TruRating and top retail analysts.
- A focus on three pillars: Customer Experience, Retail Media, and Employee Experience.
- How AI is reshaping retail strategy—from predictive personalization to AI-powered workforce tools.
- Revisiting themes of trust, transparency, and loyalty with fresh data and new perspectives.
If you're a VP, CMO, COO, or CEO in retail looking to make smarter, data-driven decisions, this is your podcast. Subscribe now and stay ahead of the curve with insights that drive conversion, loyalty, and operational excellence.
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Meet your hosts, helping you cut through the clutter in retail data insights:
Ricardo Belmar is an NRF Top Retail Voices for 2025 & a RETHINK Retail Top Retail Expert from 2021 – 2025. Thinkers 360 has named him a Top 10 Retail & AGI Thought Leader, a Top 50 Management, Transformation, & Careers Thought Leader, a Top 100 Digital Transformation & Agentic AI Thought Leader, plus a Top Digital Voice for 2024 and 2025. He is an advisory council member at George Mason University’s Center for Retail Transformation, and the Retail Cloud Alliance. He was most recently the director partner marketing for retail & consumer goods in the Americas at Microsoft.
Casey Golden, is CEO of Luxlock, a RETHINK Retail Top Retail Expert from 2023 - 2025, and a Retail Cloud Alliance advisory council member. Obsessed with the customer relationship between the brand
Published on 11 hours ago