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TCF1063: How to Handle Tough Client Conversations Like a Pro *
Let's Grow Your Business: https://go.thecontractorfight.com/15min-free-call
In this episode of The Contractor Fight, Derek Johnson and Tim Cutroni dive into the uncomfortable but necessary side of running a contracting business—hard conversations.
From clients who won’t stop talking, to shady “horse trading” on invoices, to guys who invade your personal space on the jobsite—Derek and Tim share real stories and real tactics for keeping control of your business.
What you’ll learn in this episode:
- How to prepare for uncomfortable client conversations
- Why documentation beats “he said, she said” every time
- The importance of showing a united front with your team
- How to say no without backing down or losing respect
If you’re tired of feeling anxious about client pushback, this episode will give you the tools to win the tough talks and protect your business.
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Published on 2 months, 2 weeks ago