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Becoming Team Disney: 4 Strategies You Can Use Today To Turn Your Team Into a Customer Service Powerhouse

Episode 115 Published 9 years ago
Description

In this episode you'll learn:

  • How the Disney cast members relates to my team members
  • What is schema and how is it used to describe job descriptions?
  • Why credentials can be secondary to personality and values
  • The difference between interviewing and holding an audition using action- based hiring

 How a list of responsibilities and a role differs

 

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