Episode Details
Back to EpisodesMy favorite book - Never Split the Difference by Chris Voss
Season 1
Episode 123
Published 6 years, 3 months ago
Description
This book outlines and reinforces the fact that business, negotiation and any human interaction is inherently very emotional. It's centered around negotiation but this book has so many solid management and leadership principles. Mirroring, tactical empathy, starting with no and labeling are all phenomenal.