Episode Details

In this episode of the Volunteer Nation Podcast, Tobi Johnson tackles a bold question: has the volunteer–nonprofit relationship changed for good? 

As societal expectations and volunteer trends evolve, Tobi explains why today’s landscape looks more like a buyer’s market, where volunteers have countless options and expect meaningful, flexible, and well-designed experiences. She explores the rise of informal volunteering, the growing need for adaptable roles, and the impact of digital engagement on volunteer satisfaction. 

Discover why traditional volunteer management models no longer work and how nonprofits can create engaging, modern experiences that attract and keep the best volunteer talent to stay relevant in this new era of volunteerism. 

Full show notes: 183. The New Reality - Volunteers Don't Need You   

Volunteers - Episode Highlights 

• [01:25] - Understanding the Power Shift in Volunteerism 
• [05:38] - Trends in Volunteerism: Loyalty to Multiple Causes 
• [09:04] - The Rise of Informal Volunteering 
• [13:19] - Decline in Volunteering Rates 
• [20:12] - Increase in Remote and Online Volunteering 
• [23:31] - Challenges in Volunteer Application Processes 
• [27:32] - The Psychological Contract with Volunteers 
• [29:55] - Trends in Volunteerism and Society 
• [33:10] - The New Reality: Volunteers Have the Power 
• [34:14] - Digital Expectations and Volunteer Recruitment 
• [39:40] - Burnout and Overwhelm in Society 
• [42:43] - The Impact of Social Proof 

Helpful Links 

• Volunteer Management Progress Report  
• VolunteerPro Impact Lab 
• Volunteer Nation Episode #173: Is Your Volunteer Website Turning People Away?  
• Volunteer Nation Episode #174: Write Volunteer Emails Volunteers Actually Read (and Love)  
• Volunteer Nation Episode #178: 6 Ways to Help Program Volunteers Avoid Compassion Fatigue  

Volapalooza is a free, virtual festival designed specifically for leaders of volunteers.

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• Hidden Opportunities for Volunteer-Fueled Organizations
• 5 Essential Pillars to Finding & Keeping Committed Volunteers
• What I Wish I Had Known When I Started Leading Volunteers

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