Episode Details

Tyler, please introduce yourself (your title / company / location)

• I'm Tyler Hildebrand and I am an account executive at Reliable Transportation Solutions in Cincinnati, OH

Please tell us about your background. Where did you grow up? Go to school? What was your major in college?

• Born and raised in Cincinnati, OH
• Growing up I worked in lots of warehouses and was very interested in art
• Attended college at Ringling College of Art & Design in Sarasota FL, where I studied illustration

You have had an interesting career path, tell us a little about your story

• Owned and operated an art gallery
• As an artist, I was commissioned to create artwork for some iconic organizations like the Chicago Cubs, Notre Dame football, etc.
• As a freelance marketer, I often worked closely with clients in the transportation and logistics space, so I began to understand the business
• I joined a university as an art professor, was promoted to administration and was even considered for the president of the university
• Transitioned to transportation and logistics when a recommended me for an opportuniy

Before we dig into the "Five Keys to Cold Chain Success", let's cover the basics. What is the cold chain?

• A cold chain is a temperature-controlled supply chain for perishable food products, pharmaceuticals, and chemicals in order to maintain their quality and increase their shelf-life
• A cold chain is essential because it:
  • Reduces food loss due to spoilage
  • Enhances food safety and quality
  • Balances and manages the supply and demand of food

Talk a little bit about the Food Safety Modernization Act (FSMA)

• Biggest overhaul of Food and Drug Administration (FDA) in history
• Signed into law Jan. 4, 2011
• Ensures safety and security of the food and feed supply to protect human and animal health.
• Significant impact to the food supply chain
• FSMA applies to:
  • Food transported in bulk, where the food touches the walls of the vehicle (Example: juices)
  • Packaged foods not fully enclosed by a container (Example: fresh produce)
  • Food that require temperature control for safety (Example: beef)

Tell us about the cold chain infrastructure

• It's a lot more than just reefers – the cold chain starts in the fields and ends when the consumer buys it --
  • Precooling facilities. Precooling is the removal of heat energy from crops after they are harvested. Precooling reduces spoilage and slows ripening.
  • Refrigerated storagerefers to the storing of goods in a reduced temperature atmosphere. Heat is removed from the storage container or room to help keep goods cold.
  • Refrigerated transportis a form of climate-controlled transportation which is designed to maintain a cool or frozen temperature.
  • Packaging is another key component of the cold chain. Cold chain packaging is specifically designed to help maintain a reduced temperature. Cold chain packaging is sometimes insulated and or thermal.
  • Information management systems are transforming the cold chain through:
    • Route optimization
    • WMS, TMS, documentation
    • Hardware - scanning equipment, phone apps
    • Business intelligence & KPIs
    • Real time monitoring and alerts for non-compliance

Now that we know the basics, what is the first key to cold chain success?

• Creating the Right Culture
  • Continuous improvement
  • Risk management
  • Chain of custody
  • Problem resolution
  • Root cause analysis

What is the second key to cold chain success?

• Develop a food safety plan - FSMA Requires it
  • FSMA