Episode Details

Doug Waggoner and Joe Lynch discuss the year ahead. Doug is the CEO of Echo Global Logistics, a leading provider of technology-enabled transportation and supply chain management services.

Doug Waggoner has served as Chief Executive Officer of Echo Global Logistics since December 2006 and was a Board member from 2008-2021. Waggoner served as Chairman of the Board from 2015 until 2021. Prior to joining Echo, Waggoner founded SelecTrans, LLC, a freight management software provider based in Chicago, Illinois. From April 2004 to December 2005, Waggoner served as Chief Executive Officer of USF Bestway, and from January 2002 to April 2004 he served as Senior Vice President of Strategic Marketing for USF Corporation. Waggoner served as President and Chief Operating Officer of Daylight Transport from April 1999 to January 2002, Executive Vice President from October 1998 to April 1999, and Chief Information Officer from January 1998 to October 1998. From 1986 to 1998, Waggoner held a variety of positions in sales, operations, marketing, and engineering at Yellow Transportation before becoming Vice President of Customer Service. Waggoner holds a bachelor's degree in Economics from San Diego State University.

Echo Global Logistics, Inc. is a leading Fortune 1000 provider of technology-enabled transportation and supply chain management services. Headquartered in Chicago with more than 30 offices around the country, Echo offers freight brokerage and Managed Transportation solutions for all major modes, including truckload, partial truckload, LTL, intermodal, and expedited. Echo maintains a proprietary, web-based technology platform that compiles and analyzes data from its network of over 50,000 transportation providers to serve 35,000 clients across a wide range of industries and simplify the critical tasks involved in transportation management. For more information on Echo Global Logistics, visit: www.echo.com.

• Doug Waggoner is the CEO of Echo Global Logistics, a leading Fortune 1000 provider of technology-enabled transportation and supply chain management services.
• In the podcast interview Joe and Doug discussed the year ahead.
• The Covid hangover, inflation, and higher interest rates are causing softer volumes for shippers and carriers, which is driving cost per mile lower.
• Doug believes we are already in a recession, and we should expect higher unemployment, layoffs, lower valuations for venture backed tech companies, and softening of volumes and pricing. Expect some owner operators will leave the market.
• Technology will continue to be important and logistics providers will continue to invest. Large companies like Echo will invest in their own proprietary systems while smaller companies will leverage SaaS offerings.
• Over the years, Echo has made substantial investment in its technology platforms. Its industry-leading, proprietary technology supports clients by addressing a lack of visibility into their supply chain and provides a more robust, data-driven means of reporting.
• Echo's innovations also support freight carriers by providing more flexibility, transparency, and control. These solutions (and their on-going evolutions) ultimately result in a more streamlined and efficient process as well as increased carrier and client satisfaction.