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MOW #063 - Disney Customer Service

MOW #063 - Disney Customer Service

Published 11 years, 9 months ago
Description

Jambeaux, everyone!!! Welcome to another episode of the Magic Our Way podcast. We appreciate your listening to our show and we hope it brings a smile to your face. We also appreciate your feedback and are committed to listening to our listeners. Fact of the day: the sorcerer’s hat is disappearing.

Please note: the Magic Our Way Podcast is not affiliated with the Walt Disney Company or its entities and is also not affiliated with the DisDining website or its entities. All opinions expressed therein are solely those of the Magic Our Way podcast. No animals were harmed in the making of this podcast. But first, some news.

In the Queue, the boys cover the following news stories:

  • Starbucks Evenings and Beer
  • Flip Side Sweepstakes and the Cinderella Castle Suite
  • Bye, Bye Sorcerer’s Hat
  • Stuffy and Figment
  • Shark Reef at Typhoon Lagoon

and a whole lot more!

This week in the Hub, we talk about two recent events that have happened which involve Disney’s world-renowned customer service. The first event refers to a situation which occurred on one of the Disney cruise ships. The Disney Cruise Line has allegedly removed a family with an infant off of the ship in Nassau in the middle of their cruise citing that the infant was underage. There is obviously more to this story. Secondly, Danny deals with Customers Service in regards to a toy that he bought his child..er…rather, Santa made for his child for Christmas. This topic has to do with product quality and has nothing to do with his upcoming vacation…whew! Listen in and check it out. Do you have any ideas regarding our topics? Be sure to send us your experiences. We would love to hear them.

The Just A Dream Away Travel agency can book a vacation for you. If you would like to learn more about this agency, please visit their website at http://justadreamawaytravel.yolasite.com. If you would like to contact Lee directly, you can find him on Facebook at http://www.facebook.com/lastovicatravel or email him at lee@justadreamawaytravel.com or call him at (832) 570-5490. Lastly, if you want to chat with the agents of Just A Dream Away Travel, visit their Facebook group at http://www.facebook.com/groups/DreamAwayToTravel or search for Dream Away to Disney. If you enjoy this show, please let us know by contacting us at magicourway@gmail.com.

As always, we promise to give the Disney fan a voice and this show is no exception! We bring back the Magic Our Way segment and we feature longtime listener Christopher Sullivan. Mr. Sullivan and his family travelled to the World for Christmas 2014 and, via email, he shares his trip report with us...complete with pictures! You will want to go to the website and refer to the pictures he has sent us. They are wonderful and he presents the Disney Fan Community with a wonderful idea that the Disney company should start selling during the holiday season. This is part one of his trip report. Thanks, Chris!!!

If you have ideas for shows that you want to hear in the future, any thoughts you would like to share, or questions for any of our guests, send us a message at magicourway@gmail.com. You can also leave us a quick voicemail from your computer or mobile device through our new program, Speakpipe. All you have to do is go to the website, http://www.speakpipe.com/magicourway, click the button, and record your brief message. Speakpipe will automatically send your voicemail t

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