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Follow the money? Steve Bertamini and Mukund Bhatnagar on mortgages, models, & banks without baggage
Season 7
Episode 2
Published 8 months ago
Description
Gulf banks say they can leapfrog legacy rivals in the AI era — but only if they move faster.
In this AB Majlis episode, host Tala Michel Issa (Chief Reporter, Arabian Business) speaks with Steve Bertamini (ex-CEO, Al Rajhi and KGI; Kearney adviser) and Mukund Bhatnagar (Partner, Kearney; Global Lead for Financial Services) on where AI is already paying off, why mortgages still need humans, and how data quality, privacy and regulators will shape hyper-personalised finance by 2030.
We unpack fintech partnerships, the real threat from Big Tech, and what it will take for GCC banks to become truly AI-native — without losing customer trust.