Episode Details

Andrew Arthurs was previously CIO for some of the world’s largest hotel management companies and is now President and Chief Operating Officer of Actabl, embodying what it looks like to live and lead with hospitality.

In this episode, Andrew teaches us about the network effect in hospitality: how trust and relationships built over time shape careers, companies, and leadership.

Also see: 

• Brené Brown's "marble jar" analogy and building trust
• Why Great Hospitality Leaders Always Return to the Front Desk - Andrew Arthurs

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands