Episode Details

Shane Hanson and Joe Lynch discuss 5 reasons to leave your 3PL. Shane is Founder and CEO of Square1 Distribution & Logistics, a 3PL Warehouse that focuses on the Beauty and Packaged Food sectors.

Shane Hanson is an experienced logistics executive with over 30 years of experience in distribution. He is the Founder and CEO of Square1 Distribution & Logistics, a 3PL Warehouse that focuses on the Beauty and Packaged Food sectors. Before founding Square1, Shane served as Vice President of Salon Service Group (SSG), where he was responsible for navigating the company through seven acquisitions and founding GB Logistics. Shane began his career working with the Wal-Mart Innovation Network, a group dedicated to providing market feasibility analysis to inventors and innovators. Shane completed his bachelor's degree in business administration from Missouri State University while working with the Wal-Mart Innovation Network. He is also a US Army veteran. With his vast experience in distribution, Shane has become a valuable asset to the logistics industry, particularly in the Beauty and Packaged Food sectors.

Square1 Distribution & Logistics is a 3PL warehouse located in Springfield, Missouri that offers omni-channel services. Their facility spans 114,000 square feet and is climate-controlled, maintaining temperatures of 65o - 68o and 40% - 60% humidity. Square1 primarily serves clients in the Beauty, Packaged Food, Apparel, and Consumer Goods industries, and currently works with 40 domestic and international clients. One of Square1's strengths is their use of technology, combined with a dedicated staff, to provide fast and accurate order fulfillment. They have a skilled team that can handle kitting, light assembly, and Amazon Prep services as well. Square1 is committed to flexibility and communication, always willing to go the extra mile to help their clients achieve success. Overall, Square1's focus on customer service, combined with their technological capabilities, make them a valuable partner for businesses looking for reliable and efficient 3PL services.

• Shane Hanson is Founder and CEO of Square1 Distribution & Logistics, a 3PL Warehouse that focuses on the Beauty and Packaged Food sectors.
• In Shane's experience, below are 5 reasons to leave your 3PL:
  1. Lack of responsiveness - If your 3PL is not taking proactive steps to address your needs and concerns in a timely manner, it may be necessary to look for a more responsive provider.
  2. Poor fit - If your 3PL does not have the necessary specialization, expertise, or resources to meet your specific business needs, it may be time to consider finding a provider that is a better fit.
  3. Poor quality - If your 3PL is causing issues such as product damage or shipping the wrong products, it can have a detrimental effect on your business. In such cases, it may be necessary to seek a more reliable provider.
  4. Poor communication - Effective communication is vital when working with a 3PL. If your current provider is lacking in terms of regular reviews, updates, or general communication skills, it may be time to consider a provider who can offer better communication.
  5. Outgrowing the 3PL - As