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In this episode:
Brian Niccol TRIES HIS HARDEST to get us to like Starbucks again as he tries to escape the living ghost of Howard Shultz.
I also went to the Charlie Javice Sentencing yesterday - my report starts at 48:15. 7 YEARS!!! I was shocked - I was certain she'd be sentenced to no more than 5.
Links:
Starbucks is closing more stores and laying off 900 workers
Starbucks CEO's turnaround isn't happening fast enough for Wall Street
Howard Schultz says he is a big fan of Brian Niccol's 'brilliant' Starbucks revival strategy
Starbucks enters the protein wars with test of new drink option
Starbucks to use AI to track inventory, free up baristas to connect
Starbucks seeks to slash million-dollar store upgrade costs
Write to Starbucks Corporate: https://customerservice.starbucks.com/sbux
Starbucks Customer Contact Center: 1 (800) 782-7282
Charlie Javice Sentenced to 85 Months in Prison for Fraud
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Published on 1 month, 1 week ago
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