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Amazon Leader on the Importance of Diversity and Inclusion in Retail
Published 6 years, 10 months ago
Description
In this episode of Women in Retail Talks, Associate Content Editor Kristina Stidham interviews Kirsten Mitchell, senior program manager, inclusion and diversity at Amazon World Wide Customer Service. This episode was recorded at last month's IRCE @RetailX conference. Mitchell discusses how her position influences diversity and inclusion (D&I) at Amazon, how D&I improves team performance and collaboration, and why creating a comfortable and safe environment for employees and customers is critical for retail brands.