Episode Details

One of the the biggest challenges designers face with managing client expectations is how to stop overpromising and start being intentional with your process. After a recent coaching call with one of our designers, Liz had the idea to create this podcast based on why intentionality is more than just “showing up with a good attitude”. Instead, you should be setting clear expectations, mapping out project steps, and slowing down enough to plan properly. By exploring how intentional processes, like job site visits or weekly updates, will improve your communication with clients and streamlines collaboration with subs--this ultimately protects your sanity and your project for problems before they happen while also deliver a stronger, and happier, outcome.

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These workshops are 2–3 hour deep dives (some more than one day) built for creative entrepreneurs who want to lead with confidence, price with authority, and grow with intention. We created this workshop series with tracks that cover the challenges we know designers face: pricing, sales, client relationships, project management, marketing, and leadership.

Each workshop is designed to stand alone — so you can choose the topics that matter most right now — while still connecting to the bigger picture of building a profitable, sustainable design business.

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ABOUT US:

Cheryl Clendenon is the host of The Damn Good Designer Podcast and an award-winning interior designer, writer, and business coach with 26 years of full-time industry experience. With a prior career in media and radio sales, she brings a rare blend of creative thinking and business acumen to the design world. Cheryl was named KBB Person of the Year in 2021, is a nationally published industry voice with a monthly column in Home Accents Today, and regularly speaks on pricing, scope, process, and profitability.