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Optus under fire for triple-zero failure
Published 5 months, 2 weeks ago
Description
On Thursday, Optus users across four states attempted to call for help – but they couldn’t get through. The 13-hour outage has been linked to three deaths and met with outrage. RMIT telecommunications expert Mark Gregory speaks to Reged Ahmad about what went so terribly wrong that day, and why it’s time for urgent reform to ensure it never happens again