Episode Details
Back to EpisodesSamples & Virtuals That Sell: The Supplier Playbook to Close Orders Faster
Description
Are your samples and virtual mockups speeding up orders—or silently slowing them down?
In this Promo Playbook episode, Lisa Fosdick, Adrienne Barker, and Kim Miller Ballerene team up to reveal the real levers behind faster closes in the promo channel: smart sample strategy and dialed-in virtuals. They clarify the three sample types (blank, random, spec), when to use each, blind vs. distributor shipping, the case for no-charge virtuals, and why invoicing every sample (even at $0) creates the paper trail and follow-up rhythm that wins business. Plus, a simple SOP to keep mockups, proofs, tracking, and approvals moving.
You’ll learn →
→ The 3 sample types and when each converts best
→ Why virtual mockups are the first (and fastest) close
→ How to handle shipping (ask for their shipper #) without eating margin
→ The $0 invoice trick that drives accountability and follow-ups
→ A lightweight SOP + CRM/Excel approach for tiny teams
→ When a spec sample is worth it (and when it isn’t)
Key terms: Blank sample, Random sample, Spec sample, Virtual mockup, Blind ship, SOP, Pre-production, Supplier best practices
Quick SOP checklist:
1️⃣ Receive request → confirm end use, in-hand date, theme, qty, inventory
2️⃣ Collect proper artwork (vector preferred) → return no-charge virtual
3️⃣ If needed, ship blank/random sample using distributor’s shipper #
4️⃣ Approvals → convert to spec only for high-value/complex orders
5️⃣ Invoice every sample (even $0) + add tracking
6️⃣ Log & follow up in CRM/Sheet within 24–48 hours
CTA: Found value? Follow Promo Playbook on LinkedIn, subscribe, and tell us which supplier topic to tackle next.
Reach out:
Kimberly: https://www.linkedin.com/in/kimberlymillerballerene/