Episode Details
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The Price of Loyalty: Insights with Kim Sutherland of LexisNexis Risk Solutions
Description
Kim Sutherland has 14 different email addresses. She doesn’t suggest you do the same, but she does think a lot about fraud in her job as the Global Head of Fraud & Identity at LexisNexis Risk Solutions. As a follow-up to the last episode, Caleb and Kim discuss the various dimensions and the growing prevalence of reward point / loyalty fraud.
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- (00:00) - Introduction and CPE Opportunity
- (00:26) - Meet Kimberly Sutherland from LexisNexis
- (01:43) - Listener Reviews and Feedback
- (04:07) - Conversation with Kimberly Sutherland Begins
- (06:06) - Understanding Loyalty Points and Fraud
- (20:31) - Synthetic Identity Fraud
- (28:15) - Insider Threats in Loyalty Programs
- (30:03) - Imagining Fraud to Prevent It
- (32:16) - Detection and Prevention Strategies
- (33:57) - Understanding Digital Risk
- (40:22) - Fraud Databases and Shared Intelligence
- (43:01) - Responding to Fraud Incidents
- (51:34) - The Role of Government in Fraud Prevention
- (57:26) - Future of Fraud and Prevention Technologies
- (59:38) - Ongoing Challenges in Identity Verification
- (01:01:16) - Conclusion and Credits
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Learn More About LexisNexis
https://risk.lexisnexis.com/
CONNECT WITH KIM
LinkedIn: https://www.linkedin.com/in/ksutherland365
CONNECT WITH CALEB
LinkedIn: https://www.linkedin.com/in/calebnewquist/
Email us at ohmyfraud@earmarkcpe.com