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3 Things I Avoided When Scaling 300 Restaurants

Season 1 Episode 1 Published 1 year ago
Description

Welcome to the very first episode of It’s Not You, It’s Your Hospitality! 

In this first episode, I give a little background on myself and share my journey from bussing tables with zero experience to becoming an entitled server, only to hit rock bottom and finally discover the real secret to thriving restaurants.

I go over how I went broke, lost my car, and almost got evicted.  Then the mindset shift that changed my career (and life).  How we took a failing restaurant from $500k → $1.2M in 14 months, and finally why most restaurants fail by focusing on the wrong things.  

Here is the truth about leadership, training, and hospitality in today’s industry.

This podcast is for independent restaurant owners, operators, and anyone passionate about hospitality who wants to build lasting systems, get staff buy-in, and create a culture that guests can feel the second they walk through the door.

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