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Points Taken
Episode 93
Rewarding customer loyalty is probably as old as commerce. These days, consumers accumulate hundreds, thousands, sometimes even millions of points that can be used to acquire everything from their favorite drink, to airline tickets, or simply pay a balance on a credit card. The fact that these rewards have an intrinsic value is something many easily forget about, making them a great target for fraud.
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Sources:
- The lucrative business of airline loyalty schemes [AFR]
- A History of US Airline Deregulation [Travel Insider via Wayback Machine, accessed on Aug 29, 2025]
- Alaska Airlines miles stolen: What to do if your account is hacked [Fox13 Seattle]
- Alaska Airlines customers complain of possible hack after miles stolen from accounts [KIRO 7]
- Check your mileage plans! (Mine was hacked) [r/AlaskaAirlines]
- Mileage Account Hacked [r/AlaskaAirlines]
- My Southwest Rapid Rewards account was hacked: How I got my points back [The Points Guy]
- My AAdvantage account was hacked: Here's what happened and how you can protect yourself [The Points Guy]
- Largest Employer by State 2025 [World Population Review]
- Sam’s Club [Wikipedia]
Rewards Points Scheme Nets Arrest; More Sac County Victims Likely [Folsom Times]
Published on 1 month, 3 weeks ago