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Most of us try to dodge tough conversations at work, but avoiding them only creates bigger problems.

In this episode of The Business Fix, Chrissy and Josh unpack what it takes to confidently navigate the sweaty, uncomfortable moments that most business owners and managers try to avoid. Whether you’re managing performance issues, dealing with employee feedback, or preparing to set clear expectations, you’ll walk away with actionable leadership skills you can implement immediately. 

From layoffs and late arrivals to navigating client breakups, the duo dives deep into the art of direct communication while preserving empathy at work.

Chrissy shares one of her favorite leadership development tools: the DEARMAN GIVE FAST framework — a proven HR best practice grounded in emotional intelligence and behavior-based feedback. You’ll learn how to stay focused, communicate clearly, and address performance concerns in a way that supports organizational health and employee retention.

Josh brings humor and practical perspective to the mix, highlighting why “winging it” is not a leadership strategy. You’ll hear how to build a communication strategy that enhances workplace communication and team leadership, all while reinforcing a healthy business culture.

If you've ever stumbled through a difficult conversation or avoided one until it became a crisis, this episode will help you turn those moments into milestones for growth... for you, your team, and your company.

The habits that built your business can become the bottlenecks holding it back. We help leaders eliminate culture drift, reduce conflict, strengthen accountability, and build a company that thrives without them in every room. Because kindness without clarity is expensive avoidance. Learn more at https://businessfixpodcast.com.

Tired of keynotes that inspire your team for an hour but change nothing on Monday morning? The Business Fix Live delivers practical tools for stronger leadership, better accountability, healthier culture, and real business growth. Book Josh and Chrissy for your next keynote, summit, or manager workshop at https://businessfixpodcast.com.

If you're looking to get help with your culture, or to help out an entire group, reach out to Josh and Chrissy today!  We would love to see how we can help you, your business, or your event. Contact us!

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!