Episode Details

Ever wonder why simple conversations turn into shouting matches? 
Here's the thing. Most arguments aren't really about being right. They're about feeling heard. When voices get raised, there's usually someone underneath saying, "Please just understand me." 
Join me as we explore this simple shift that can transform heated moments into real connection, and learn easy ways to listen for what people are really trying to say as we Calm it Down in 3...2...1.