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From fear to confidence: how Ireland’s updated AI Guidelines are transforming public services

From fear to confidence: how Ireland’s updated AI Guidelines are transforming public services

Season 2 Episode 2 Published 10 months, 2 weeks ago
Description

AI in government has shifted from “don’t touch it” to “how fast can we scale it?” In this episode of Transform Gov, host Maeve Kneafsey speaks with Marianne Cassidy of the Department of Public Expenditure, NDP Delivery and Reform about Ireland’s updated AI guidelines—designed not to restrict, but to empower.

Discover how cross-functional teams (from HR to legal to CIOs) shaped practical frameworks and decision tools; why real use cases—from Revenue, Agriculture and the HSE—were the turning point; how the IPA is embedding AI into CPD and leadership training; and why trust, GDPR compliance and collaboration are critical to scaling safe, human-centric AI across the public sector.

If you work in digital transformation, service design, or policy innovation, this is a must-listen: insights, examples, and lessons you can apply right now.


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