Have you ever turned on a new security policy in M365… only to get a flood of Monday morning tickets from unhappy users? If that sounds familiar, you're not alone. Today, we're going to cover 10 critical settings that lock down your tenant, but won’t lock out your users. The trick is balancing ironclad security with usability—and we’ll show you exactly how to do it without the usual pain.The Security Setting Everyone ForgetsMost admins feel confident once they’ve set strong password requirements. Complexity rules are in place, expiration is turned on, and minimum length checks out. It looks solid on paper, but here’s the catch—attackers don’t actually care how complex those passwords are if the system doesn’t demand anything more during sign-in. That one missing layer is exactly where most tenants stay vulnerable, even if the admin thinks the basics are covered. The assumption is simple: if users must create long, complex passwords, that’s enough to keep intruders out. But attackers have changed the game. Password spray attacks are automated, fast, and usually successful against at least a handful of accounts in even the most mature organizations. The truth is, complexity requirements don’t stop an attacker from trying endless combinations across many accounts. And if a single password is weak—or reused somewhere else—that’s often all it takes. One tenant I worked on learned this the hard way. They had standard password policies in place, thought they were in the clear, and moved on to more visible projects. It wasn’t until their helpdesk started drowning in reports of missing emails that they realized something was wrong. A single compromised user account had been sending thousands of phishing messages internally and externally for days. The attacker didn’t need to crack a difficult password from scratch. Instead, they tried common patterns across every user, and eventually one hit. Because nothing else was configured, that account was fair game. Stories like that aren’t rare. Microsoft has published insights showing that the overwhelming majority of successful credential-based attacks target tenants without any additional identity protections. Numbers vary, but the pattern is crystal clear: password-only defenses eventually fail, no matter how strict the characters and symbols are. Attackers rely on that blind spot, because they know it’s surprisingly common for organizations to overlook. So what’s the actual setting that gets skipped? It’s the consistent application of multi-factor authentication through conditional access. Microsoft even provides a baseline MFA configuration, yet many admins hold back from turning it on. Sometimes the hesitation comes from thinking it will be a nightmare for users. Other times it’s because conditional access feels like a big design project, touching every login scenario across the entire tenant. Either way, hesitation leaves a door cracked open. Admins often picture the worst-case backlash: Monday morning chaos, phones lighting up with complaints, executives locked out of their inbox. That fear of disruption leads to postponing the change, sometimes indefinitely. But here’s what most of us don’t realize at first—once MFA and conditional access are enforced, end-users barely notice in practice. Modern apps handle the sign-in flow smoothly, and once a device is trusted, prompts drop down to a quick tap or notification check. Think about it like this: attackers don’t target just the CEO account. They’ll happily compromise an intern’s mailbox if it lets them pivot further into the company. With that perspective, a single well-placed conditional access rule has an outsized impact. It isn’t about locking everything down so tightly that work grinds to a halt. It’s about requiring just enough verification to stem the most common attacks before they gain any traction. The real kicker is how effective this simple switch can be. Enabling baseline MFA combined with policies to block legacy authenticat
Published on 4 days, 4 hours ago
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