Episode Details

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What if the most important management skill you need today isn’t a tool or strategy? But the ability to read and respond to the people around you? 

In a world shaped by AI and constant disruption, emotional intelligence has become the competitive edge for leaders and managers.

Thankfully, today’s guest brings practical and research-backed ways to build that edge. 

Jamelle Lindo is an executive coach, keynote speaker, and emotional intelligence specialist who has helped thousands of leaders increase their effectiveness through a proven emotional empowerment process.

In this episode, Jamelle explains what emotional intelligence really is, why it matters more than ever, and which EQ skills (empathy, assertiveness, self-awareness, and stress tolerance) drive results in leadership. He shares concrete tools, from structuring feedback so it lands to using simple reflection practices that build self-awareness, to help you lead with clarity and confidence.

In the extended members-only conversation, Jamelle goes deeper into building self-awareness, using the emotion wheel, balancing empathy and assertiveness, and embedding EQ skills into daily leadership practices.

✨ Podcast Plus members get access to an extended conversation with Jamelle, guest bonuses, and more. Become a member at themodernmanager.com/more and get free mini-episode guides delivered to your inbox each week.

Join the conversation now!

Conversation Topics (Subscribers)

• (00:00) Introduction
• (02:20) Why emotional intelligence matters more now
• (04:33) What emotional intelligence is (a practical definition)
• (05:53) Key EQ skills that matter: empathy, assertiveness, self-awareness, stress tolerance
• (09:19) Building assertiveness
• (16:03) Receiving feedback and reframing toward learning
• (24:15) A great manager story: asking, “What does great leadership look like for you?”
• (26:02) Keep up with Jamelle & Closing
• (27:08) [Extended Episode Only] Self-awareness research: internal vs. external self-awareness and why most people miss it
• (33:17) [Extended Episode Only] The emotion wheel and 30-day reflection practice for building awareness
• (35:23) [Extended Episode Only] Balancing assertiveness & empathy through presence 

Additional Resources

✨Follow me on Instagram: https://www.instagram.com/mamieks/ 

✨Visit my website for more: https://www.mamieks.com/ 

✨Level up your skills: https://themodernmanager.com/replaybundle 

✨Subscribe to my YouTube Channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation= 

✨Read the transcript here

Keep up with Jamelle

- Follow Jamelle on LinkedIn here

- learn more on his Website here

- Watch his speaker reel on Vimeo here

Guest bonus: 10% off All Services

1. Emotional Intelligence Assessments & Debriefs

We use scientifically validated EQ assessment reports (such as the EQ-i 2.0®)