Episode Details

What could you improve a little before your next customer meeting? Gary Robertson explores constant and never-ending improvement, from reviewing sales activity to preparing more thoughtfully for a conversation.

Using examples from business routines and meeting preparation, Gary asks how small changes can help you learn from experience. The emphasis is on understanding the person you are meeting and making the discussion relevant to them.

Your next step: Choose one part of your process to review. What would better preparation look like, and how would you notice an improvement?

Find more ideas on purposeful business and personal development at LYLOP, and follow Purposeful mini podcasts for more practical reflections.