Episode Details

The Peabody Memphis is more than a luxury hotel — it's a living piece of history. From its famous duck march to welcoming presidents and celebrities, this property continues to set the standard for Southern hospitality.

In this episode, I talk with Doug Browne, President of The Peabody Memphis, about what it takes to run a century-old icon while keeping it fresh and profitable.

💡 What you'll learn:

• How a 25-year rolling capital plan preserves the hotel for future generations

• The behind-the-scenes story of a $30 million renovation

• Why a small change to the lobby bar delivered outsized financial results

• Renovating challenges in a 100-year-old building (with some surprising discoveries!)

• Doug's advice for the next generation: play the long game in hospitality

🎯 Special thanks to our sponsor:
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