Episode Details
Back to EpisodesEXL's Taneja: AI Accelerates Insurance Transformation, but Governance and Legacy Challenges Remain
Published 1 year, 2 months ago
Description
Sumit Taneja, leader of the AI consulting practice, EXL, highlights how insurers are using generative AI to speed up underwriting, streamline claims and enhance customer service while emphasizing the growing need for strong governance, regulatory awareness and thoughtful integration with legacy systems.